Outsourcing and globalisation

Came across this article at the Brainbox site, the title says it all – “Globalisation destroying IT jobs market”.

The excerpt that particularly caught my attention was from our favourite and much maligned
fast food chain -

“Even McDonalds is apparently experimenting with orders being taken in India and then transmitted by satellite to the person preparing the food. This reduces costs of order-taking staff to well below the American minimum wage.”

This is not as ridiculous as it sounds – if technology can enable a lower cost solution, and governments allow it, it will happen.

 

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